“Honest Product, Honest Answers” A Commitment to People
Co-Founder Dino Crescentini highlights our commitment to people, starting with our DFC Customer Support Team, and extending all the way to the Customer’s Experience.
At DFC, people are “our most valuable asset.”
We’ve gone above and beyond to create a best-in-class Customer Support Team, capable of handling any challenge that comes our way. DFC is committed to keeping our products, and service levels, “beyond what the industry is used to.”
Respect is at the core of everything we do. If our team is shown respect, they will in turn treat each other and our customers with the same respect.
Our Customer Support Team is at the heart of everything we do. We all understand what it’s like to be a Customer looking for help, or needing answers fast. Our Team is set up to do exactly that, one Customer, one question at a time.
It often happens that the greatest stories are born from taking a wrong turn.
It was the Summer of 1972. Italy clothed itself in cheer and festivity ahead of a monthlong holiday. All roads seemingly lead to celebration. Meanwhile, the Crescentini family, having veered about a mile off the highway, chanced upon a factory moments before closing.
“How come there’s been a 6 month back order for this one filter (an Alfa Romeo rear filter)?”
When it was revealed that the bureaucracy of Alfa Romeo couldn’t decide what to do with their parts, sparks flew and an idea was born.
“I was born into a family of auto mechanics,” said Dino Crescentini, DFC Co-founder, whose father and grandfather nurtured his passion for cars and mechanics.
Dino relates that as a young man, the “only way” to hang out with his father was “to go to the shop.” His father was affiliated with many race car drivers from the 70’s, including the famed Ken Miles.
Surrounded by cars, professional drivers and a family passion, Dino’s fire grew…igniting the engine of curiosity, innovation and engineering.
Few people have done more for the aftermarket brake sector than Dino Crescentini, the Godfather of Brakes.
Having been inducted to the Auto International Association (AIA) Hall of Fame in 2009, Dino was honored with the “Legends of Industry” award from the Friction Materials & Standards Institute (FMSI) in 2018.
“I am among the few,” comments Dino, “who are fortunate enough to do what they love while getting the opportunity to work with others who have the same curiosity for parts and passion for the industry.”
In this original documentary, we bring you Dino’s story–one that began with a wrong turn and ended turning a whole industry on its head.
Today…Dino’s vision lives on through DFC. “We continue on our mission,” he says, “and success manifests itself for ourselves and our customers.”
For a 5th consecutive year, DFC(Dynamic Friction Company) has been honored by FMSI (Friction Materials and Standards Institute) with the 2021 award for New Assignments and Applications.
DFC is proud of its contribution to the brake industry and honored by the recognition. We have been recognized in the following categories:
New Vehicle Applications: 113
New Disc Steel: 39
New Disc Friction: 37
New Relationships: 17
Carry Overs: 54
We look forward to serving the automotive industry by continuing to provide new vehicle friction applications.
“DFC continues to demonstrate unwavering commitment to providing the aftermarket with high quality brake components. This year’s FMSI award is an affirmation of the competitive advantage we offer our customers. We provide unrivaled quality and are consistently bringing first-to-market brake components to the automotive community.”
– Jesus “Chuy” Villalobos, R & D Manager
Founded in 1948 as a trade organization, FMSI has a 70 year tradition of providing the automotive aftermarket industry with the most recognized standardization of original equipment part numbers, universally used by brake component manufacturers and suppliers.
FMSI works closely with manufacturers around the globe to bring the aftermarket the most reliable and current brake part number data for every sector of the distribution and installer network. It relies heavily on progressive and innovative manufacturers like DFC in order to achieve that goal.
All of us at Dynamic Friction Company // DFC hope this letter finds you, your families and those around you safe and healthy.
COVID-19 has created uncertainty and we want to provide you with an update on what we are doing at DFC to mitigate disruptions to your business.
We are open and continuing with business to continue to serve your needs. As defined by CISA.GOV, we are part of the critical manufacturing sector and transportation / logistics sector. We have measures in place to ensure continuity of service and to prevent supply disruptions where possible.
Protecting the health and well-being of our employees is a top priority at DFC. We have implemented preventative measures to control COVID-19 in our operations and amongst our teams. Should we anticipate disruptions in our operations that may affect your business, we will inform you immediately.
We are committed to helping you, our business partners get through these difficult times with the resources we have at hand.
Thank you for being our partner in business. We are proud to work in and serve an essential industry that is crucial to helping other essential industries triumph over this challenge before us.
Dan Biezonsky Vice President Sales -Dynamic Friction Company