You may have come across this at some point: “the hardware doesn’t fit.”
This common hardware issue can often lead to comebacks. Sometimes the hardware falls out of the caliper or, if the clips don’t fit properly, can also cause rattling in the braking system. You have customers waiting, so you definitely don’t want to waste more of your time filing or grinding the hardware to make it fit.
Click on the video above to see how DFC solves these common hardware issues for you, allowing you to get back to your customers and avoid comebacks.
Dynamic Friction Company has been awarded the Automotive Parts Association (APA) 2022 New Supplier Award.
To be considered for the Award, you must demonstrate consistently high order fill rates and supply timely, updated catalogs — including new numbers, field support, and ease of returns and credits. We are humbled and honored by the distinction, while mindful of the ever growing challenges. We look forward to facing these challenges and continuing to grow and serve our partners, including the APA.
Celebrating its 49th year of service in the automotive aftermarket industry, Automotive Parts Associates is one of the oldest program distribution groups in operation as a member-owned not-for-profit cooperative with approximately 60 independent Warehouse Distributor shareholders in North America.
DFC Presents: Dino Puts the Ultimate Duty Performance Pads to the Test
Those with lifted trucks, trucks with large tires (35’s or 38’s), or off-road vehicles will understand: you sometimes lose performance and sensitivity because there is added pressure on the braking system.
DFC Ultimate Duty Performance Brake Pads solve this challenge in a number of ways:
• They provide high performance braking at low speeds (like when you’re rock crawling)
• They have a high coefficient of friction from dead cold, all the way to the highest of temperatures
• They provide better brake balance and feel
These are only a few of the reasons that make the Ultimate Duty Performance Brake Pads a baaaaaad MOFO (Maximum Operating Friction for Off-Roading). Click the video above to see how these Pads perform on a Jeep Gladiator!
Stop us if you’ve run into this: you order a set of pads and you have to sift through various types of hardware that are included in the box. Sometimes, the application isn’t even for the specific vehicle you’re servicing.
Shops already have multiple hats and headaches, with cars on the racks, customers waiting, and the phone ringing off the hook. The last thing they need is to spend time identifying the correct hardware. This is further complicated because hardware looks very similar, so there’s risk of using the wrong one and forcing it into the caliper.
Another common issue is the reverse, where shops order pads and there isn’t enough hardware in the box. This is typically for applications that have the opposed-piston calipers, as for example the Toyota Tundra and Toyota 4Runner. What you’ll get are the springs for the pins and the retraction springs, but you won’t get the crosspins.
These two scenarios will lead to comebacks.
So what does DFC do differently? First of all, we only supply what you ordered, no unnecessary parts. And as a bonus, you’re guaranteed to get the latest hardware technology–a Teflon coating on the backside of the hardware, which leads to noise reduction.
Dino Crescentini, Co-founder of DFC, sums it up nicely when he says you’ll get “only what you need, the very best of what you need, and everything you need. That’s what we do at DFC.”
Today we catch up with Ray Nowicky from Auto Works of Knoxville in Knoxville, TN.
Ray and his shop first tried DFC products in 2017 and he’s never looked back. Not only have he and his customers had great luck with the DFC 5000 ADVANCED Brake Pads, he’s also a big fan of DFC’s warranty.
The combination of a quality product, happy customers, and a reliable warranty goes a long way in running a successful shop. Ray concludes, “I can’t say enough good things about the product.”
Product Research and Development is one of the cornerstones of DFC.
However, it’s not as simple as getting parts, cataloging them and selling them. Instead, we reverse engineer every single new OE product from all OE manufacturers and collect key data points. For example, does this part differ from last year’s part? How?
There is added complexity when you consider that each OE manufacturer has a different discipline (friction, hardware, rotors, etc.)
One example is friction. At any point we may source friction parts from Germany, Thailand, India or China. Each of these manufacturers has a different focus: one may be great at higher performance materials, while another may be great at copper-free ceramics or semi-metallics. Our job is to identify these innovations and match (or exceed) the OE specifications so that when you’re using a DFC part, you know you have a premium product.
Click the video above and join Co-founder Dino Crescentini as he walks you through DFC’s extensive and decorated Research and Development process.
DFC 5000 Brake Pads Provide Top Performance to the GMC 2500
After testing hundreds of brake pad materials and evaluating detailed test results (including different outputs under different conditions, different pressures and speeds, and fluid displacement) DFCdesigned the 5000 Brake Pad Series.
The DFC 5000 Brake Pad Series is a vehicle-specific, application-specific, friction program developed to work perfectly as a direct replacement for your vehicle. That’s why each pad is specially formulated, taking into account the coefficient of friction and compressibility (which gives you brake feel), and engineered to have no noise and extended wear.
Click the video above and watch Co-Founder Dino Crescentini personally install DFC 5000 Brake Pads on the GMC 2500 and take it for a spin!
Do you ever find yourself needing to pick an order up at Will Call? DFC’s Will Call is optimized for efficiency and reliability, and is designed to get you in and out as fast as possible.
Whether you order online or speak with a live member on the phone, DFC can turn small orders around in under 20 minutes, and large pallet orders in as quickly as 1-2 hours.
Join Director of Operations Jason Steinhart as he details our QA process and Warehouse Team. No order is too big or small, and all orders are triple-checked before handing them off to the customer. Normal Will Call hours are 8:00am-6:30pm (flexible hours are available for special orders).